Aged Care

Personalised
process
Aged Care
You Can Trust

Receive compassionate aged care tailored to your needs. From personal care and daily living assistance to companionship and household support, our experienced carers help you stay safe, independent, and comfortable in your own home.

Service Overview

What is Aged Care?

Aged Care is the system of government funded services and support for older Australians who need help with daily living, health management, personal care, or accommodation. It’s designed to fill the gaps that ageing, illness, or reduced mobility create so people can live with as much safety and independence as possible.

Aged Care that Feels Like Home

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Genuine companionship, not just supervision

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Peace of mind through trusted, consistent carers

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Flexible support

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Full assistance with daily living, personal care, and health needs

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Care that helps families stay connected and supported

Detailed Service Description

In-home care services

Independence at home

Stay in the comfort of your own home with personalised support that helps you remain safe, confident, and independent for as long as possible.

Personal assistance

Receive respectful support with daily activities such as bathing, dressing, grooming, mobility, medication reminders, and meal preparation.

Domestic

We help with everyday household tasks including shopping, meal planning, laundry, and other essential chores to make daily living easier.

Cleaning

Keep your home clean, organised, and comfortable with regular cleaning services tailored to your needs, creating a safe and healthy living environment.

Why Us

Why Choose Caring Supports

Real support, real difference

Physical disability expertise

Our support workers are specifically trained in the use of mobility equipment, transfers, and physical support techniques. We understand the unique challenges and work with you to achieve your rehabilitation goals.

Family values, professional standards

As a family-owned provider, we bring warmth and genuine care while maintaining the highest professional standards. We’re accountable to you, not shareholders.

Consistent caring faces

You’ll see the same support workers who learn your routines, understand your needs, and become trusted parts of your life. No more explaining yourself to new faces every week.

Seamless hospital transitions

Our team regularly works with participants discharged from local hospitals, providing seamless support as you transition from clinical care to home-based recovery.

Actually available when you need us

No call centres, no runaround. When you need us, you’ll reach real people who know your name and can help immediately.

Team Showcase

Familiar Faces Consistent Care

Our support workers are the heart of Caring Supports. Meet the team.

Many of our workers have been with participants since we opened in 2020, building relationships that go beyond professional support to become trusted parts of participants’ lives.

+10k

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Administration Officer

Director

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Operations Manager

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Team Leader

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House Manager

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Marketing Officer

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Finance Officer

Administration Assistant

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NDIS Events and Marketing Coordinator

Process

Getting Started

Your journey to better support

Within 24 hours

Community Access

Get out and about with confidence, including mobility support and physical assistance. We’ll help you stay connected to your community, pursue interests, and maintain social connections.

Within one week

Face-to-face chat

We’ll meet you where you’re comfortable to discuss your goals, preferences, and support needs. This is about you, at your pace.

process

Thoughtful selection

Careful Matching

We hand-pick support workers based on your specific needs, personality, and preferences, because the right match matters.

Long-term support

Ongoing Partnership

Begin with consistent support from familiar faces. We’re here for the long haul, adapting as your needs change.

Get In Touch

Begin Today Support Tomorrow

Get in touch for a no-obligation chat about your needs

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Flexible assessment

Meet where and when suits you

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No waiting lists

Support typically begins within 2-3 weeks

Rapid response guaranteed

We'll contact you within 24 hours

Contact Us

Contact Form
FAQs

Frequently Asked Questions

Quick answers to common questions

View all FAQs

Are your workers trained in using mobility equipment?

Yes, all our support workers are specifically trained in using hoists, transfer aids, wheelchairs, and other mobility equipment. We ensure competency through regular training updates and practical assessments.

Can support workers help with exercises?

Our workers can assist with prescribed exercise programmes from your physiotherapist or occupational therapist. We don’t create programmes but support you to maintain progress between therapy sessions.

Do you provide 24/7 support?

Yes, we can provide round-the-clock support for participants who need it. We’ll work with you to create a sustainable roster of familiar support workers who understand your routines.

Can you support complex physical needs?

Absolutely. We have extensive experience with complex physical support including PEG feeding, catheter care, and ventilator management (with appropriate training). We work closely with healthcare teams to ensure safe, comprehensive support.

How do you ensure dignity during personal care?

Dignity is paramount. We follow your lead, maintain privacy, communicate throughout care activities, and respect your preferences. Our workers are trained in respectful personal care practices.

What types of physical disabilities do you support?

We support participants with various physical disabilities including spinal injuries, stroke recovery, muscular dystrophy, multiple sclerosis, cerebral palsy, and mobility limitations from injury or illness. Our workers adapt their approach to each person’s unique needs.