Get Support from Caring Supports

Respite may be funded through Core Supports or Short Term Accommodation (STA). Core Supports can often be used flexibly, but STA must be specifically included in your NDIS plan during planning meetings. We can guide you through the best option for your situation.

Our short term accommodation includes all personal care, meal support, medication assistance, activities, and 24/7 supervision in appropriate settings.

Where possible, yes. We prioritise using workers who already know the participant. If new workers are needed, we arrange introductions first.

Absolutely. In-home respite is our most popular option, keeping participants comfortable in familiar surroundings with established routines and meal support.

Respite should be arranged with as much notice as possible, ideally four weeks, so we can organise accommodation, plan activities with the participant, and ensure the right staff are available to support during this time. For emergency respite, we respond as quickly as possible, often within hours for existing participants.

While not primary services, our workers can assist with basic pet care like feeding as part of maintaining your household routine.

Absolutely. Many participants prefer the same familiar workers providing various supports. This improves continuity and comfort.

Yes, domestic assistance includes broader household support like meal preparation, laundry, and home organisation, not just cleaning. It’s comprehensive household support.

For specific dietary needs prescribed by allied health professionals, we follow their guidance to ensure meals are prepared safely and appropriately.

Our domestic assistance covers cleaning, laundry, meal support, home organisation, shopping, and light maintenance. We adapt support to your specific household needs and preferences.

Your choice entirely. Some participants prefer family presence for comfort, others prefer privacy. We’ll accommodate whatever makes you most comfortable.

Yes, all workers complete comprehensive personal care training covering dignity, privacy, communication, safe practices, and infection control. Training is regularly updated.

Your comfort is essential. If you’re not comfortable with a support worker for any reason, tell us immediately. We’ll arrange alternatives without requiring detailed explanations.

Yes. We do our best to match you with your preferred workers or characteristics (like gender). If someone isn’t available due to illness or leave, we’ll provide a backup worker you’ve already met.

Privacy is paramount. We use appropriate covering during care, close doors/curtains, limit observers to necessary people only, and maintain confidentiality about all personal matters. Your boundaries are always respected.