Services

Support
process
That Actually
SupportsYou

Receive compassionate aged care tailored to your needs. From personal care and daily living assistance to companionship and household support, our experienced carers help you stay safe, independent, and comfortable in your own home.

Services

NDIS Support Services

Support tailored to your life

Receive compassionate aged care tailored to your needs. From personal care and daily living assistance to companionship and household support, our experienced carers help you stay safe, independent, and comfortable in your own home.

Get out and about with confidence, including mobility support and physical assistance. We’ll help you stay connected to your community, pursue interests, and maintain social connections.

Comprehensive assistance tailored to your needs, helping you manage daily tasks, access the community, and maintain independence with skilled and compassionate carers.

Quality support that provides families with peace of mind and participants with enjoyable experiences through trusted carers.

Dignified, respectful support with personal activities including mobility assistance, transfers, and physical care needs. We maintain your independence whilst ensuring your comfort and safety.

Keep your home running smoothly with help for meal preparation, shopping, and household tasks that support your daily living goals.

Living with a psychosocial disability doesn’t mean giving up on your goals or connections. Our psychosocial supports help you build confidence, develop life skills, and foster meaningful community connections, all at your pace and on your terms.

About

About Caring Supports

A different kind of support provider

View full story

Founded by a former Local Area Coordinator who saw too many participants treated as numbers rather than people, Caring Supports emerged from a simple belief: disability support should be about genuine care, not corporate profits.

Six years on, we’re still that family-owned team in Western Sydney who answers the phone when you call, remembers your preferences, and celebrates your victories, big and small. Our mission remains unchanged: delivering participant-centred support that honours your independence whilst providing the assistance you need.

Our values in action

Honesty

Commitment

collaboration

Collaboration

Respect

Compassion

Promise

Our Promise

There's always room for one more at our table

What this means for you

From our family to yours, this promise has guided us for six years. It’s why participants stay. It’s why support workers become familiar faces. It’s why hospitals trust us with their patients.

You'll never be just a number

Your story matters, your voice is heard, and your place is always set

Complex needs won’t turn us away

We make room for challenges others might avoid

Families are partners, not visitors

Pull up a chair, you’re part of the care team

Support that grows with you

As your needs change, our table simply grows bigger 

Because at Caring Supports, there's always room for you

Why Us

Why Choose Caring Supports

Real support, real difference

Physical disability expertise

Our support workers are specifically trained in the use of mobility equipment, transfers, and physical support techniques. We understand the unique challenges and work with you to achieve your rehabilitation goals.

Family values, professional standards

As a family-owned provider, we bring warmth and genuine care while maintaining the highest professional standards. We’re accountable to you, not shareholders.

Consistent caring faces

You’ll see the same support workers who learn your routines, understand your needs, and become trusted parts of your life. No more explaining yourself to new faces every week.

Seamless hospital transitions

Our team regularly works with participants discharged from local hospitals, providing seamless support as you transition from clinical care to home-based recovery.

Actually available when you need us

No call centres, no runaround. When you need us, you’ll reach real people who know your name and can help immediately.

Ready To Start?

Experience support that actually supports you

Join the participants and families who’ve found a better way. No more provider roulette, no more being treated like a number. Just genuine, reliable support from people who care.

Quality support starting within 24 hours of contact

Start your support journey
FAQs

Frequently Asked Questions

Quick answers to common questions

View all FAQs

Are your workers trained in using mobility equipment?

Yes, all our support workers are specifically trained in using hoists, transfer aids, wheelchairs, and other mobility equipment. We ensure competency through regular training updates and practical assessments.

Can support workers help with exercises?

Our workers can assist with prescribed exercise programmes from your physiotherapist or occupational therapist. We don’t create programmes but support you to maintain progress between therapy sessions.

Do you provide 24/7 support?

Yes, we can provide round-the-clock support for participants who need it. We’ll work with you to create a sustainable roster of familiar support workers who understand your routines.

Can you support complex physical needs?

Absolutely. We have extensive experience with complex physical support including PEG feeding, catheter care, and ventilator management (with appropriate training). We work closely with healthcare teams to ensure safe, comprehensive support.

How do you ensure dignity during personal care?

Dignity is paramount. We follow your lead, maintain privacy, communicate throughout care activities, and respect your preferences. Our workers are trained in respectful personal care practices.

What types of physical disabilities do you support?

We support participants with various physical disabilities including spinal injuries, stroke recovery, muscular dystrophy, multiple sclerosis, cerebral palsy, and mobility limitations from injury or illness. Our workers adapt their approach to each person’s unique needs.