Personal Care

Dignity First,
process
Always

Dignified, respectful support with personal activities including mobility assistance, transfers, and physical care needs. We maintain your independence whilst ensuring your comfort and safety.

Service Overview

What Is Personal Care Support?

Assistance with daily living provides support with personal hygiene and intimate daily activities that disability or health conditions make challenging. At Caring Supports, we transform what could be uncomfortable assistance into respectful partnerships that preserve your autonomy.

What Makes Our Care Different

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Your comfort and dignity always come first

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Consistent support workers who become trusted allies

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Assistance that adapts to your preferences and routines

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Professional boundaries with genuine warmth

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Support that promotes independence, not dependence

We understand that accepting personal hygiene support is a significant step. That’s why we focus on building trust, maintaining consistency, and ensuring every interaction respects your personal boundaries.

Detailed Service Description

Support That Respects You

Personal Hygiene and Grooming

Maintain your personal presentation with dignified assistance for all personal hygiene needs. We support oral hygiene, hair care, shaving, and skincare routines, helping you look and feel your best while respecting your privacy.

Morning and Evening Routines

Start and end your day with support for showering, bathing, dressing, and grooming. Our daily living assistance follows your established routines, respecting your pace and preferences whilst ensuring safety and comfort.

Continence Support

Discreet, respectful assistance with continence management, including catheter care and hygiene needs. Our workers approach these intimate needs with professionalism and sensitivity, maintaining your dignity throughout.

Mobility and Transfers

Safe assistance moving between bed, chair, bathroom, and throughout your home. Our workers are trained in proper transfer techniques and mobility equipment use, preventing injury whilst promoting maximum independence.

Medication Assistance

Support with medication schedules, reminders, and assistance as prescribed. We help maintain your health regime, liaising with healthcare providers to ensure consistency and safety

Nutrition Support

Assistance with eating and drinking, including modified diets and feeding support where needed. We make mealtimes enjoyable social occasions, not just clinical necessities.

Why Us

Why Choose Caring Supports

Real support, real difference

Physical disability expertise

Our support workers are specifically trained in the use of mobility equipment, transfers, and physical support techniques. We understand the unique challenges and work with you to achieve your rehabilitation goals.

Family values, professional standards

As a family-owned provider, we bring warmth and genuine care while maintaining the highest professional standards. We’re accountable to you, not shareholders.

Consistent caring faces

You’ll see the same support workers who learn your routines, understand your needs, and become trusted parts of your life. No more explaining yourself to new faces every week.

Seamless hospital transitions

Our team regularly works with participants discharged from local hospitals, providing seamless support as you transition from clinical care to home-based recovery.

Actually available when you need us

No call centres, no runaround. When you need us, you’ll reach real people who know your name and can help immediately.

Team Showcase

Familiar Faces Consistent Care

Our support workers are the heart of Caring Supports. Meet the team.

Many of our workers have been with participants since we opened in 2020, building relationships that go beyond professional support to become trusted parts of participants’ lives.

+10k

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Administration Officer

Director

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Operations Manager

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Team Leader

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House Manager

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Marketing Officer

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Finance Officer

Administration Assistant

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NDIS Events and Marketing Coordinator

Process

Getting Started

Your journey to better support

Within 24 hours

Community Access

Get out and about with confidence, including mobility support and physical assistance. We’ll help you stay connected to your community, pursue interests, and maintain social connections.

Within one week

Face-to-face chat

We’ll meet you where you’re comfortable to discuss your goals, preferences, and support needs. This is about you, at your pace.

process

Thoughtful selection

Careful Matching

We hand-pick support workers based on your specific needs, personality, and preferences, because the right match matters.

Long-term support

Ongoing Partnership

Begin with consistent support from familiar faces. We’re here for the long haul, adapting as your needs change.

Get In Touch

Begin Today Support Tomorrow

Get in touch for a no-obligation chat about your needs

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Flexible assessment

Meet where and when suits you

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No waiting lists

Support typically begins within 2-3 weeks

Rapid response guaranteed

We'll contact you within 24 hours

Contact Us

Contact Form
FAQs

Frequently Asked Questions

Quick answers to common questions

View all FAQs

Can family members be present during personal care?

Your choice entirely. Some participants prefer family presence for comfort, others prefer privacy. We’ll accommodate whatever makes you most comfortable.

Can I request specific support workers?

Yes. We do our best to match you with your preferred workers or characteristics (like gender). If someone isn’t available due to illness or leave, we’ll provide a backup worker you’ve already met.

Do workers receive specific personal care training?

Yes, all workers complete comprehensive personal care training covering dignity, privacy, communication, safe practices, and infection control. Training is regularly updated.

How do you ensure my privacy during personal care?

Privacy is paramount. We use appropriate covering during care, close doors/curtains, limit observers to necessary people only, and maintain confidentiality about all personal matters. Your boundaries are always respected.

What if I’m not comfortable with a support worker?

Your comfort is essential. If you’re not comfortable with a support worker for any reason, tell us immediately. We’ll arrange alternatives without requiring detailed explanations.